Contact Krave
We are here to help with cakes, orders and celebrations.
Contact Krave for catalogue orders, custom cakes, collection, delivery, corporate orders and general enquiries. Choose the quickest route below or send the team a message.
We normally respond during business hours. For a time-sensitive order, call or WhatsApp the bakery.
Send a message
How can we help?
Give us enough information to route your enquiry to the right person. If you are asking about an existing order, include the order reference.
Before you contact us
Quick answers.
These answers cover common questions. For anything specific to your order, use the form above.
Do website orders need confirmation?
Yes. Payment can be made online, but a website order is only confirmed after the Krave team reviews and confirms it.
How do I request a custom cake?
Use the Custom Cakes form to send the event date, size, flavour and design direction. The bakery reviews the brief before confirming price and production.
Can I arrange delivery or collection?
Yes. Delivery or collection options are confirmed with the order. Include the delivery area or collection requirements when contacting the team.
Where can I check an existing order?
Use the Track Order page when you have an order reference, or include the reference in this contact form so the team can locate it quickly.