Krave Bespoke Cakes & Treats

Frequently Asked Questions

Ordering

How do I place a catalogue order?

Choose a published product, add the required quantity to your cart and complete checkout. Availability is checked against the configured fulfilment branch.

How do custom cake requests work?

Submit the custom-order form with the event date, size, design direction, flavour and other requirements. The bakery reviews the brief before confirming production and final pricing.

Can I choose pickup or delivery?

Where enabled, checkout allows pickup or delivery. Delivery charges and coverage are confirmed according to the settings maintained by Krave.

How do I track my order?

Website orders receive a private tracking link. Keep that link because it is used instead of a publicly guessable order number.